Return Policy

Returns & Exchanges Policy

Last Updated: 02/04/2026

At Shaggy Golf, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.

Return Eligibility

We accept returns within 30 days of the delivery date.

To be eligible for a return, items must:

Be unworn and unwashed
Be in original condition
Have original tags and packaging (if applicable)

Items that show signs of wear, damage, or alteration may not be eligible for return.

Non-Returnable Items

The following items are not eligible for return:

Final sale items
Gift cards
Promotional or clearance items (if marked as final sale)

Exchanges

If you need a different size or item, we’re happy to help with exchanges based on product availability.

To request an exchange, please contact us with your order number and the item you’d like to exchange.

How to Start a Return

To initiate a return, please email us at:

info@theshaggygolf.com

Include the following in your message:

Order number
Item(s) you wish to return
Reason for return

We will respond with instructions for completing your return.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

A defective product
An error on our part (wrong item shipped)

We recommend using a trackable shipping service, as Shaggy Golf is not responsible for lost return shipments.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, refunds will be issued to the original payment method within 5–10 business days.

Shipping costs are non-refundable.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue.

We will work with you to provide a replacement or refund.

Late or Missing Refunds

If you haven’t received your refund within the expected timeframe:

Check your bank account or payment provider
Contact your credit card company
Reach out to us for assistance

Contact Us

If you have any questions about this Return Policy, please contact us:

Email: theshaggygolf.com

We aim to respond within 24–48 business hours.